| | | | Job Title | | Customer Service Representative | | Additional Information | | Long term assignment - possible permanent hire for higher performers
Pay Range is 13.50/hr
Call Center has 4 different shifts starting between 8 & 11 am - Each shift is 8 hours of work time plus 1/2 hour for lunch. | | Location | | Lincolnshire, IL | | Description | | Our client a Fortune 25 company and one of the largest pharmacy distribution centers is hiring Customer Service Representatives.
The role of Customer Service Representative focuses on answering incoming calls from 1-800 lines in a fast-paced call center environment with a warm and professional greeting and accurately gathering relevant information for the benefits investigation process. Additionally, the role includes: Managing follow-up and sending receipt acknowledgements to doctors, collect data, establish facts, draw conclusions, and identify and solve problems.
Requirements:
* Minimum of 1 year in a customer service or call center environment (call center type environments preferred)
* Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.
* Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.
* Basic alpha number data entry skills with attention to accuracy and quality is essential
* Ability to work with people in a team environment while meeting individual performance goals.
* Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential
* Verifiable High School Diploma or GED is required | | Schedule | | M-F | | Scheduled Hours | | 40 per week | | | Interested in this position? For more details, contact ruth@bridgepersonnel.com | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Back to Open Positions
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